3.5low
CVE-2019-9753
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5.
Published 7 y ago · modified 4 mo ago · JSON
CVSS
3.5
v3.0 · CNA
CISA KEV
No
not known exploited
EPSS
0.9%
percentile 59%
Public exploits
0
none known
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Exploit prediction (EPSS)
0.87% probability of exploitation in the next 30 days, higher than 59% of all scored CVEs.
CVSS scores
| Assigned by | Version | Score | Vector |
|---|---|---|---|
| CNA | 3.0 | 3.5 | CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R |
| CNA | 3.0 | 3.5 | CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N |
| NVD | 3.0 | 4.3 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
| NVD | 2.0 | 4.0 | AV:N/AC:L/Au:S/C:P/I:N/A:N |
Classification
- Weakness
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
References
- community.otrs.com /security-advisory-2019-03-security-update-for-otrs-framework · x_refsource_MISC, x_transferred
Sources
- CVE List: CVE-2019-9753
- NVD: CVE-2019-9753
vulnwire keeps one entry per vulnerability: the CVE id wins, then GHSA; records that alias each other are merged. Machine-readable: JSON.