5.4med
CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4.
Published 7 y ago · modified 4 mo ago · JSON
CVSS
5.4
v3.1 · NVD
CISA KEV
No
not known exploited
EPSS
1.1%
percentile 65%
Public exploits
0
none known
Summary
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Exploit prediction (EPSS)
1.06% probability of exploitation in the next 30 days, higher than 65% of all scored CVEs.
CVSS scores
| Assigned by | Version | Score | Vector |
|---|---|---|---|
| NVD | 3.1 | 5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N |
| NVD | 2.0 | 3.5 | AV:N/AC:M/Au:S/C:N/I:P/A:N |
Classification
- Weakness
- CWE-79 Improper Neutralization of Input During Web Page Generation
References
- community.otrs.com /security-advisory-2019-01-security-update-for-otrs-framework · x_refsource_MISC, x_transferred
- lists.debian.org /debian-lts-announce/2019/03/msg00023.html · mailing-list, x_refsource_MLIST, x_transferred
- lists.opensuse.org /opensuse-security-announce/2020-04/msg00038.html · vendor-advisory, x_refsource_SUSE, x_transferred
- lists.opensuse.org /opensuse-security-announce/2020-09/msg00066.html · vendor-advisory, x_refsource_SUSE, x_transferred
- lists.opensuse.org /opensuse-security-announce/2020-09/msg00077.html · vendor-advisory, x_refsource_SUSE, x_transferred
Sources
- CVE List: CVE-2019-9752
- NVD: CVE-2019-9752
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